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Frequently Asked Questions

PUNCTUATE MEDIA Privacy Policy

Last Updated: May 6, 2025

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Introduction

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PUNCTUATE MEDIA, operated by EXCLAMATION CORPORATION ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

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Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

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Information We Collect

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Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account

  • Subscribe to our newsletter

  • Fill out a form

  • Participate in surveys or contest

  • Contact us

  • Engage with our content

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This information may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Billing information

  • Demographic information

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Automatically Collected Information

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When you visit our website, we may automatically collect certain information about your device, including:

  • IP address

  • Browser type

  • Operating system

  • Access times

  • Pages viewed

  • Other browsing information

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Cookies and Similar Technologies

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We use cookies, web beacons, and similar tracking technologies to:

  • Enhance your experience on our site

  • Analyze usage patterns

  • Remember your preferences

  • Facilitate transactions

  • Gather demographic information

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You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts of our website.

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How We Use Your Information

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We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services

  • Process transactions

  • Send administrative information

  • Send marketing and promotional communications

  • Respond to comments and questions

  • Analyze user behavior and trends

  • Protect against malicious, deceptive, or illegal activity

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Disclosure of Your Information

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We may share your information with:

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Third-Party Service Providers

We may share your information with vendors, consultants, and other service providers who need access to such information to perform services on our behalf.

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Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

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Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities. With Your Consent, we may share your information with third parties when we have your consent to do so.

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Data Security

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We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

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Your Privacy Rights

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Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

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To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

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Children's Privacy

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Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

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Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

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Contact Us

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If you have questions or concerns about this Privacy Policy, please contact us at punctuatemedia.com/contact.

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PUNCTUATE MEDIA Accessibility Policy

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Last Updated: May 6, 2025

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Our Commitment to Accessibility

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PUNCTUATE MEDIA, operated by EXCLAMATION CORPORATION, is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

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Conformance Status

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We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

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Measures We Take

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We take the following measures to ensure accessibility:

  • Include accessibility as part of our mission statement

  • Integrate accessibility into our procurement practices

  • Provide ongoing accessibility training for our staff

  • Include people with disabilities in our user experience testing

  • Employ formal accessibility quality assurance methods

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Technical Specifications

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We use the following technologies to improve the accessibility of our website:

  • Semantic HTML

  • ARIA landmarks and roles when appropriate

  • Alt text for images

  • Proper heading structure

  • Keyboard-navigable interfaces

  • Sufficient color contrast

  • Resizable text without loss of functionality

  • Text alternatives for non-text content

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Compatibility with Browsers and Assistive Technology

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We aim to support the following browsers and assistive technologies:

  • Latest versions of major browsers (Chrome, Firefox, Safari, Edge)

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)

  • Screen magnification software

  • Speech recognition software

  • Keyboard-only navigation

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Limitations

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Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

  • PDF Documents: Legacy PDF documents may not be fully accessible. Please contact us to request accessible versions.

  • Video Content: Some older video content may not have captions or audio descriptions. We are working to update these materials.

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Assessment and Remediation

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PUNCTUATE MEDIA conducts ongoing website assessments using a combination of automated testing tools and manual testing with assistive technologies. Any issues identified will be remediated as quickly as possible.

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Additional Resources

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For more information about web accessibility, please visit:

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